Watch Out: Scam targeting elderly residents

A new type of fraud targeting elderly people is on the increase across London.

The average age of the victim is 70 years old. The average loss is £4,000.

The Method

1) The method varies but essentially involves a victim being telephoned (cold -called) by a suspect who alleges to be someone of authority (eg, from the police, bank, Serious Fraud Office).

2) The suspect tells the victim there is a problem with their bank account (like it has been compromised) and that their bank card must be collected.

3) If the victim is unconvinced that the call is genuine they are instructed to hang up and call a genuine number – such as 999 or the telephone number on the rear of their bank card. However, the suspect keeps the telephone line open and so the call goes straight back to the fraudster who then deals with any subsequent call, convincing the victim of their authenticity.

3) The victim is then content to reveal their bank details, namely the PIN.

4) An often unwitting courier or taxi driver is sent to collect the victim's card. The card is delivered to a second suspect, who then passes it on to the fraudster. The fraudster then empties the bank account.

Key Messages

- Never give anyone your PIN or bank card – the police and banks will never ask for them.

- Beware of collecting and delivering packages from elderly people as you may be assisting in a criminal offence.

Reporting offences: If you have been a victim call the police on 101 or in an emergency by dialling 999. (Generally victims are elderly/vulnerable and therefore it is NOT appropriate to report this matter to Action Fraud).