Anyone feeling a little fragile about themselves after Christmas shouldn't go to boots in Wimbledon. The cashier asked me in all seriousness whether zi was over 60! To gve him his due he was trying to get me to use a money off voucher and if I had been over 60 I could have had 10% more, but honestly I've not even quite reached the big 40 yet. Staff training should include: it is rude to remark on how old someone looks, particularly slightly sensitive ladies with grumbling toddlers in tow!!!