Wimbledon Leisure Centre Gets Thumbs Up

Wimbledon Leisure Centre has been 'Highly Commended' for quality in an assessment by QUEST - The UK Quality Scheme for Sport and Leisure. The centre was awarded a score of 81% based on the quality of the facilities and staff.

The two-day assessment took place on 22 and 23 March 2011 with the evaluation highlighting numerous examples of good practice including commitment of the staff and the management team, staff development, cleanliness and maintenance procedures. The management team were also required to demonstrate the excellent policies and procedures in place covering issues such as customer care, facilities operation, staff development, health and safety.

Merton Council cabinet member for community and culture Councillor Martin Whelton said:

"This is fantastic news for our leisure centre. As a council we work in partnership with GLL to provide a quality local leisure facility for our residents. This award is recognition that the improvements we've made to Wimbledon Leisure Centre have paid off. They have also made an important contribution to residents' health and wellbeing which benefits the local community."

Simon Sen, GLL Regional Partnership Manager for Merton said:

"The QUEST score of 81% is a fantastic achievement and is a great reward for all the effort made by the team at the centre. The score highlights GLL and the Council's commitment to high standards of service and is a great foundation to improve the service further in 2011 onwards.The Assessor was impressed by the dedication and commitment of staff at all levels to deliver a quality experience for all visitors to Wimbledon Leisure Centre."